Question 1

How do we handle payments?

Accepted Answer

We send an invoice within 48 hours of booking your move, detailing the total cost. Payments can be made via credit card, debit card, or bank transfer to the email provided during booking. We ensure transparent pricing with no hidden fees.

Question 2

Is High Mountain Moving insured?

Accepted Answer

Yes, we are fully insured, providing liability coverage to protect your belongings during the moving process.

Question 3

What areas do you serve?

Accepted Answer

We proudly serve Southwest Colorado and beyond, including Durango, Bayfield, Mancos, Pagosa Springs, Cortez, Dolores, Telluride, and Farmington, NM. For moves outside these areas, reach out for tailored solutions.

Question 4

Can you move specialty items like pianos or safes?

Accepted Answer

Yes. Our specialty moving services use advanced equipment and techniques to safely transport delicate items like pianos, safes, and hot tubs.

Question 5

How much notice do you need for a move?

Accepted Answer

We prefer 2-4 weeks' notice. The further in advance you book, the more likely we are to have availability on your preferred move date.

Question 6

What happens if my move takes longer than expected?

Accepted Answer

Our team works efficiently to stick to the plan, but if your move extends beyond the estimated time, we'll communicate clearly and charge only for the additional time agreed upon.

Question 7

Do you offer packing services?

Accepted Answer

Yes, we provide expert packing with eco-friendly materials and custom solutions to keep your belongings secure, whether it's a full pack or just the fragile items.

Frequently Asked Questions

Have Questions About Your Move?

What our clients say

Proudly Serving These Areas

Ready for Your Next Move?